Shipping

Orders are shipped to arrive in approximately 2-3 business days. Probiotics are shipped with a temperature-control pack and ship Monday – Wednesday.

Healthcare professionals receive Free Shipping for orders totaling $250 or more. All other orders receive Free Shipping for orders totaling $75 or more.

Shipping fees are non-refundable except for shipments damaged in transit or delayed by shipping vendor beyond a guaranteed delivery date.

Our Guarantee

Return unopened bottles of Klaire Labs products for any reason for a full refund within 30 days of purchase. Please call customer service prior to returning a product.

Opened bottle returns within 30 days of purchase will be provided with an account credit.

Probiotics are not returnable.

For Sales on the Amazon platform, the SFI / Klaire Labs brand works hard to ensure that only authentic, high quality products reach consumers in the condition we intend. As such, for all sales on the Amazon platform, the SFI / Klaire Labs brand offers a 45 day Satisfaction Guarantee which will NOT be honored without provision of valid proof of purchase directly from the Fortress Brand Wellness Amazon storefront.

To view specific details on our shipping policy and guarantee, you must register or login.